I went to Jiffy Lube and got my oil change.They told me I need a new air filter.They told me that the bolts were stripped and couldn't take that one off.Since they were the only place I ever took to get an oil change and I do have the papers showing that they put the last one on,shouldn't they pay if I have to take it elseware to have it taken off.Any body have an idea on how to do it without going to a car place?Who's responsible for removing air filter?Talk to the manager about this. He should look at the computer and tell that they are the ones doing all the work. If you get no where then call the corporate people. Let them know this. this not a hard job by no means for someone like me. They should make it right to be able to keep your business though. Especially something as easy as this. Just let the manager know you plan on calling corporate if you do not get satisfaction from him.Who's responsible for removing air filter?Jiffy Lube sucksWho's responsible for removing air filter?I don't understand.. you didn't say what kind of car..
the head is srtipped... or the threads are actually stripped?
anyway... just drill it out and if the threads are messed up re-tap them...
don't understand why jiffylube couldn't do that for you.Who's responsible for removing air filter?Your right, and they are liable for the stripped bolts on the housing. You need to get in touch with the home office of Jiffy Lube and file a complaint about that shop, they are just trying to dodge having to repair the damage to your car. That paper will have the name of the person who did the work that time and chances are they got rid of him for shoddy work and don't want to have to pay for it because there is no one they can 'dock' for the cost of repairs. Make them repair it before you go anywhere else, get names when you talk to the home office too.Who's responsible for removing air filter?Ask to speak with the manager and show him the receipts as proof of the fact that they were the ones that stripped the bolt. They should take responsibility for this and have it repaired for you. After you talk to the manager if they won't help you then you need to contact the better business bureau and report them. You only other defense is to sue them in civil court for the cost of repairing the stripped bolt after you have it repaired elsewhere.
